service & warranty

As a preferred leader in the engine and power generation industry, AIE is dedicated to providing our customers with service above and beyond expectations. With deep industry knowledge and rapid response time, we have established a premium level of service recognized by our peers and our long list of repeat customers. Our ability to provide outstanding support for our products is the result of dedicating the necessary resources in people, facilities, training and equipment.

EXPERT ENGINE SOLUTIONS, SIMPLIFIED.

MINIMIZE ENGINE DOWNTIME

AIE Service Specialists are dedicated to making sure that OEM engine downtime is the lowest in the industry. This saves customers and their fleets time and money. 

EXPERT SERVICE SPECIALISTS

AIE Service Specialists  go through rigorous training frequently, to keep up with the ever-changing market. AIE Staff also offers guidance to dealers on difficult cases.

TECHNOLOGY DRIVEN EDUCATION

The engine is changing, and with it, so is the technology required to run them efficiently. AIE Staff is always up to date on the latest engine Emissions training and guidance. 

UNMATCHED ENGINE WARRANTY

Anderson Industrial Engines offers a range of warranty programs tailored to fit the customer’s specific needs. The major brands that AIE carries all offer fantastic warranties, straight out of the box.

NEED TO SUBMIT A WARRANTY CLAIM?

AIE's Warranty Team of experts is available for questions you may have about submitting a warranty claim. Contact warranty@ai-engines.com for detailed assistance with your submission.